FAQs

HOW LONG DOES IT TAKE?

We print your cards here in Australia which means we can offer a super quick turnaround.

Printing: 2-3 business days

Postage: 1-2 business days (express with Australia Post)

Total: 3-5 business days

These are estimates and we do our best to get the cards to you as fast as possible!

WHERE DO I ADD MY LOGO/DESIGN?

Uploading on the product page before you checkout is enabled custom cards. It is best if your artwork fits our specifications of 85mm x 55mm in a vector PDF with all text outlined. If not it is no worries we have in house designers who can manipulate your logo or design into a print ready file just let us know in the special requests what you would like them to do otherwise they will do what looks best!

HOW DOES THIS WORK?

Our cards have a NFC chip inside that wirelessly sends your information. If you tap the card on compatible phones, a link will open up with your online profile, from there they can easily tap the button to add the details to their phone.

HOW DO I ADD MY DETAILS?

Once you receive your card all you do is tap it on your compatible phone, follow the link and the system will guide you through creating account (so you can update your card anytime) as well as setup your card profile.

WHAT CAN I ADD ON MY PROFILE?

Currently we support the following information on your profile however we can add anything you like just send us an email and we will get our developers to integrate it for you.
  • Logo Image (JPG, PNG, GIF)
  • Profile Image (JPG, PNG, GIF)
  • Your name (Text)
  • Company name (Text)
  • Position (Text)
  • Phone Number (Text with Tel Link)
  • Mobile Number (Text with Tel Link)
  • Work Number (Text with Tel Link)
  • Email (Text with Mail Link)
  • Website (Text with href Link)
  • LinkedIn (Text with link to LinkedIn)
  • Address (Text with link to Directions)
  • Add to Contacts button (vCard link)

HOW DO I CHANGE MY DETAILS?

You can change your profile at any time, simply login to the account you created when you first setup the card and then hit Edit Profile down the bottom.

DO SMARTPHONES NEED AN APP TO USE THIS TECHNOLOGY?

This technology is similar to Apple and Android Pay so 9/10 phones are now compatible with our cards.

WHAT PHONES ARE COMPATIBLE?

No app required!

Apple
All phones after 2017

Samsung
All phones after 2014

OnePlus
All phones after 2015

Google
All phones after 2015

Huawei
All phones after 2016

HTC
All phones after 2015

LG
All phones after 2014

Nokia
All phones after 2016

IS THERE A MONTHLY SUBSCRIPTION FEE?

There is no subscription fee to use our cards after your initial purchase.

Once the card has been tapped with a compatible phone, can it only be updated using that one phone?

Once tapped you connect it to an email and password, you can use those login details on any phone, computer or internet connected device to modify the details that are on the card. The email/password is just for authentication so you can use any details on the card.

Can the email address of the card holder be updated in case it changes?

You can reset the card so it de-links from the email/password you setup at the start and then you simply tap again and follow the setup process which will allow you to link it to a new email/password. We are working on an admin panel so you can have an administrator account which has overall contract and then give your employees access to their own cards. Hopefully that will be live soon!